TestimonialsBelow are some of my Client Testimonials
By: Sophie and Kiel
When my fiance and I started our house hunt last Spring, my aunt quickly swooped in and convinced us to enlist the help of Serge Guenette and Christiane Lafleur (and probably helped us avoid certain disaster!) Convinced we could still do fine on our own (as first-time home buyers, HA! How naive!) we scheduled a meeting just to get more info. We are both SO glad we did. I wouldn't say they sold us a house... I'd say they helped us find our home, as cheesy as it may sound. My fiance and I work odd and opposite hours making communication complicated. Christiane was always so helpful by answering us at near-lightning speed, allowing us to be able to make informed decisions in the 5 or 10 minutes a day we had together. She also had plenty of contacts for other experts when we needed them, referring only the best! Even though we were first-time home buyers, Christiane's simple yet professional and informative emails were always easy to understand and helped us learn a bit about the process along the way. She also made sure to keep our file up-to-date to make sure our experience was always perfectly tailored! We viewed a number of properties with Serge and I have to say my favourite part was his honesty. My fiance and I both expected a realtor to be a bit pushy in trying to "get the sale" so to speak, which is why we wanted to avoid using one. We never once felt pressured by Serge, at all! He was able to get a good feel of what we were looking for, and when we viewed homes that he knew we wouldn't be happy in, even if we didn't realize it on the spot, he would tell us. When we visited the home we would eventually buy, Serge could tell we were in love with it before we even reacted, just because he knew this was exactly what we were looking for. Serge and Christiane both worked with us on putting in that offer and the subsequent negotiations. They were with us until the very end and made sure we were comfortable and informed every step of the way! We moved in almost six months ago now and we couldn't be happier with our first home. Thank you Serge and Christiane, for helping us find the perfect backdrop to the life we've started. Two birthdays, one Christmas, and an engagement later and we are already building many memories! We would (and have) recommend this team to anyone! But even moreso for first time home buyers who have no idea what they're doing but want to feel comfortable and well-looked out for!
By: Marissa & Tyler
As first time home buyers we were a little overwhelmed and unsure of where to start. Thankfully we were connected with Serge and Christiane. They were very friendly and helpful through our journey to buy our first home. They offered honest advice about the houses we saw and we never felt pressured to buy something we were unsure of. They helped connect us to all the right people and followed up with us step by step. We are so thankful for their help in finding the perfect first home for us. We couldn't be happier.
By: Steve Corkery
I want to take this opportunity to express my sincere appreciation for your great support to me during the recent sale of my home. I came to you because I needed to sell my home and a quick sale was essential. Even after our move you continued to support us. I would gladly recommend you to any of my friends who need a Realtor in the Ottawa area.
By: Stan Pedlar
My wife and I recently sold and bought with Serge Guenette. I was hesitant to go with a Realtor, but when we met Serge at a showing, I knew right away he was unique. He is not your average Realtor. With Serge, there is no fake sales pitches, no small-talk. Serge gets to the point, telling us exactly what we needed to do to sell our home. Our home sold in 3 days! You can tell that Serge is passionate about his career, dedicating many hours to help us find a new home, while at the same time, is relaxed, good humoured and made us feel like we had made an excellent choice of a Realtor. I would not hesitate to recommend Serge and his team to anyone interested in selling or buying a home.
By: Julie Lamothe
A la suite de la reference d’un ami, j’ai contacte Serge pour l’achat d’un condo. Tout au long du processus en debutant de la premiere rencontre jusqu’a l’achat, Serge a ete a l’ecoute de mes besoins. L’achat c’est fait rapidement et sans pression. En plus que je changeais de Province, j’avais beaucoup de crainte et Serge a toujours ete disponible en plus d’etre en mesure de repondre a mes questions. Ce qui fut tres appreciers. Il est certain que je vais referrer Serge a mon entourage qui cherche un agent d’immeuble a Ottawa.
By: Wayne Marlatt and Carmelina Cimaglia
We want to thank you for your attentive service to our real estate needs. You made our experience of purchasing our first income property, a very positive one. We would not hesitate to recommend you and we will call you if we require your services in the future.
By: Jennifer Perry
After having my house for sale for quite a while and being unhappy with my previous representation, a friend referred me to Serge. I noticed a difference right away. He looked at my situation and told me what he thought he would do differently and why. He is very knowledgeable, respectful and hard working. Even when I had a first refusal on my house he did not stop trying to sell it, which was very encouraging. Serge gets the job done. I would highly recommend him to anyone buying or selling a house.
By: Mrs. Guertin
I have known Serge Guenette through the sale of my residential property. I have found him to be extremely efficient, honest and hardworking. During the final stages of the sale of my house, I had to be away from the city and I gave him The Power of Attorney for the sale of my house. I was very impressed by his performance in dealing with many critical issues in my absence. Having dealt with other Real Estate Agents prior to Serge, I realized that he was above and beyond all others. I whole heartedly, without any hesitation, recommend Serge Guenette as the best Real Estate Agent for the sale or purchase of your property.
By: L & N Franklin
We decided to sell our property in June 2015, and chose Mr. Serge Guenette of Keller Williams as our real estate agent. We couldn’t have made a better choice. From the beginning, Mr. Guenette was a true professional, with a vibrant personality. He explained in great detail what was involved in selling our home. He arranged for someone to advise us on staging our home and also recommended a handyman to fix up minor repairs. Our home sold at the end of August, due to Mr. Guenette’s hard work and advice during the sale negotiations. We highly recommend Mr. Guenette to anyone selling their home.
By: P Lacroix
The sale of my home took only 8 days. I was impressed with the strategy, methods and energy given by Serge Guenette, the real estate agent from Keller Williams. In a period where the market was not favorable, Serge managed to bring several clients to my home resulting in a sale within the price range that I was looking for. Serge was always prompt and thorough in responding to my needs and provided exceptional service before, during and even after closing of the sale. I strongly recommend Serge Guenette to anyone who wants to sell or purchase a home knowing with confidence that they will receive the best possible service and price for their home.
By: Lucie & Jose, Tiffany and Cynthia
Serge Guenette & Christiane Lafleur were absolutely fantastic to work with! 3 weeks in and our home was conditionally sold and two weeks later, today, it's SOLD!! Serge and Christiane were very professional, friendly and accommodating throughout the entire process. Both were only a text, phone call or email away and were prompt with responses. Their qualities, along with their knowledge and expertise of the current real estate market sets them above the rest, in my opinion. I would readily work with BOTH again, and would not hesitate to recommend them to others with real estate needs. Thank you SERGE & CHRISTIANE for helping us with this new chapter in our life. Words can’t say enough how truly grateful OUR FAMILY is. Lucie & Jose, Tiffany and Cynthia